Contact information
Contact Us – InkVerse Apparel
At InkVerse Apparel, customer satisfaction is important to us. If you have any questions regarding your order, shipping, products, policies, or general inquiries, our support team is here to help.
Customer Support
For all customer service inquiries, please contact us using the information below:
InkVerse Apparel
Email: [Your Support Email]
Website: WWW.INKVERSEAPPAREL.COM
Support Hours
Our customer support team is available during the following business hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
Responses to emails and contact form submissions are typically provided within 1–3 business days.
Order Assistance
When contacting us regarding an order, please include:
- Your full name
- Order number
- Email address used for the purchase
- A detailed description of your question or concern
Providing this information helps us assist you more efficiently.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery and include clear photographs of the issue. Our team will review your claim and work toward an appropriate resolution in accordance with our Refund & Return Policy.
Business Inquiries
For partnership opportunities, licensing inquiries, media requests, or other business-related matters, please contact us at:
Email: [Business Email Address]
Response Times
While we strive to respond as quickly as possible, response times may be longer during holidays, promotional periods, product launches, or periods of unusually high customer volume.
Respectful Communication
InkVerse Apparel is committed to maintaining a respectful and professional customer experience. We reserve the right to refuse service or discontinue communication in cases involving abusive, threatening, discriminatory, or inappropriate behavior toward our staff or representatives.
Thank you for choosing InkVerse Apparel. We appreciate your support and look forward to serving you.