Refund policy

Effective Date: 06/16/2026

At InkVerse Apparel, every item is custom-made specifically for you once an order is placed. Because our products are created through a print-on-demand process, we maintain a strict no-refund and no-return policy except in cases where an item arrives damaged, defective, or incorrect.

All Sales Are Final

Due to the custom nature of our products:

  • We do not accept returns or exchanges for incorrect sizing, color selection, change of mind, buyer's remorse, or ordering mistakes.
  • We do not offer refunds for orders that have already entered production or have been shipped.
  • Customers are responsible for reviewing product descriptions, sizing charts, and order details before completing their purchase.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, misprinted, or different from the item you ordered, please contact us within 30 days of delivery.

To request assistance, please provide:

  • Your order number
  • A description of the issue
  • Clear photographs showing the defect, damage, or incorrect item

Once reviewed and approved, InkVerse Apparel will provide a replacement item at no additional cost.

Refunds

InkVerse Apparel does not provide cash refunds for custom-made products.

Approved claims involving damaged, defective, or incorrectly fulfilled orders will be resolved through one of the following remedies at our discretion:

  • Product replacement
  • Reprint of the item
  • Store credit

Shipping Issues

InkVerse Apparel is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information at checkout. Orders shipped to an incorrect address supplied by the customer are not eligible for refunds or free replacements.

Lost Packages

If a package is marked as delivered by the shipping carrier but cannot be located, customers should first contact the carrier directly. InkVerse Apparel cannot guarantee reimbursement for packages marked as successfully delivered.

Contact Us

For questions regarding an order or to report a damaged, defective, or incorrect item, please contact:

InkVerse Apparel
Email: [Your Support Email]
Website: WWW.INKVERSEAPPAREL.COM

Policy Acceptance

By placing an order with InkVerse Apparel, you acknowledge that all products are custom-made to order and agree to this Refund & Return Policy.

InkVerse Apparel — Custom-Made. Printed On Demand. Crafted Just for You.